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Call Centre Training Programme |
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Call centre is a recent introduction to the world of career option in India. Nowadays, a large number of companies from abroad are outsourcing their business in the form of call centres in India because it is cost effective
Highlights of our course
* Group discussion refining voice & accent
* Developing soft skills
* Management skills
* CRM & eCRM tools
* Interviews skills current affairs/ general knowledge
* Live calling sessions
* Enhancing vocabulary
* Impromptu presentations
* Audio video sessions
The soft skills training motivates students to cultivate an ear for the subtleties of the accent so that inbound queries are addressed in precise and business like fashion, maintaining high standards of professionalism.
The emphasis is on proactive and interactive sessions, where we induce students to think spontaneously and where they take the initiative to respond to the questions in the class.
Vocabulary is the tool of communication which enables the students to express themselves with facility and felicity. Smooth communication with foreigners should be as natural and spontaneous as possible.
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Assigned Keywords |
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english speaking course,
english speaking institute,
German language institutes,
learn foreign languages.
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Assigned Categories |
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Education & Training
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